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Post by GTCGreg on Mar 28, 2014 15:25:26 GMT
The ISTAP adapter was used back a few years ago when the internet was transitioning to a new protocol. You shouldn't really need it now, but if it is messing up, it could interfere with internet communications. Try reinstalling it and see what happens.
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Post by ironhold on Mar 28, 2014 15:29:44 GMT
I don't know entirely what the issue is (if it's my ISATAP issue or something else), but the last few times I've tried to access the internet in "normal" mode it's been a bust.
I can get online just fine in "safe mode with networking", but for "normal" mode the farthest I get - if I'm lucky - is the "settings" page on Chrome so that I can make sure I'm not on a proxy server.
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Post by GTCGreg on Mar 28, 2014 15:41:02 GMT
Well, seeing how Windows is reporting a problem with that driver in safe mode, I'd start by either updating or disabling it and see what happens in normal mode. The ISTAP adapter is a driver used for internet communications and it could be causing the problem.
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Post by the light works on Mar 28, 2014 16:04:05 GMT
I had trouble connecting to the internet in "Normal" mode again, so I fired up "safe mode with networking". I got an error message indicating that my "Microsoft ISATAP (ISATAB?) Adapter #8" wasn't working. Could this have been a good chunk of the problem behind my internet issues? Thanks. I finded it on wikipedia - I can't understand it; except that it may be a cause or a symptom of your problem. en.wikipedia.org/wiki/ISATAP |
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Post by ironhold on Mar 28, 2014 16:07:51 GMT
Here's what happened, in full -
I was having issues getting any websites to pull up, so I went to reset the router and the wireless by shutting them down and firing them back up. I left my browser open during this as I've done numerous times before; it's just a matter of me telling whatever page I was on to reload.
This time around, I didn't get anything at all.
I can get up to the "settings" page on Chrome so that I can tell the system to switch me back to a regular server instead of the proxy it's looking for, but that's about it.
The first time I pulled up "safe mode with networking" after that, I got the error message. I followed the instructions on the Microsoft website to try and fix it. I saw the adapter and the yellow "warning" sign when I pulled up "devices and drivers" and followed the instructions on how to uninstall and re-install it.
It uninstalled properly, but I'm not sure it re-installed properly.
Is it time for me to just go back to a system restore point?
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Post by GTCGreg on Mar 28, 2014 16:12:39 GMT
Only if the system restore point is before you started having the problems. That shouldn't mess up any of your stored data.
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Post by the light works on Mar 28, 2014 16:13:02 GMT
Here's what happened, in full - I was having issues getting any websites to pull up, so I went to reset the router and the wireless by shutting them down and firing them back up. I left my browser open during this as I've done numerous times before; it's just a matter of me telling whatever page I was on to reload. This time around, I didn't get anything at all. I can get up to the "settings" page on Chrome so that I can tell the system to switch me back to a regular server instead of the proxy it's looking for, but that's about it. The first time I pulled up "safe mode with networking" after that, I got the error message. I followed the instructions on the Microsoft website to try and fix it. I saw the adapter and the yellow "warning" sign when I pulled up "devices and drivers" and followed the instructions on how to uninstall and re-install it. It uninstalled properly, but I'm not sure it re-installed properly. Is it time for me to just go back to a system restore point? like I said earlier, this is about when I tell the service tech "I messed it up, what's it going to cost me" (mine lets me get away for about $50.00) |
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Post by GTCGreg on Mar 28, 2014 16:17:32 GMT
You could do like TLW says if you know a reliable computer geek. But finding one you can trust is like finding an auto mechanic you can trust. TLW is fortunate to have found one.
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Post by ironhold on Mar 28, 2014 16:20:18 GMT
So try "system restore" and see what happens?
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Post by the light works on Mar 28, 2014 16:29:43 GMT
whatever you do, don't google Microsoft Tech Support - you will get shuffled off to a fly-by-night outfit that will download scareware onto your computer and tell you that if you don't pay them to clean off the 347 viruses it "found" your computer will explode and your cat will go bald.
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Post by ironhold on Mar 28, 2014 16:36:04 GMT
I first Googled the adapter itself to see if it was legit, then when I saw that it was I went straight to the Microsoft website.
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Post by ironhold on Mar 28, 2014 17:32:47 GMT
I hope that I do not jinx myself, but I found a system restore point from before everything happened, and for the moment everything appears to be working properly.
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Post by GTCGreg on Mar 28, 2014 22:07:08 GMT
Let's hope that takes care of the problem. In the mean time, I'd keep the cat off the keyboard.
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Post by OziRiS on Mar 28, 2014 23:01:14 GMT
Speaking of the cat on the keyboard... If you don't want something like this to ever happen again, get yourself a cordless keyboard that has an on/off switch and then switch it off whenever you leave your computer.
I did that after the kid got old enough to start walking around and slapping anything within reach on every available table. I have no idea what he hit on that keyboard, but I had to start over on an almost completed 14 page essay for a course I was taking. It had been 5 days in the making and how he managed to both exit the document AND completely delete it is beyond me!
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Post by ironhold on Mar 29, 2014 0:05:03 GMT
I'm on my system for the second time after doing the system restore.
My first attempt at accessing the internet ran into a snag in the form of the system trying to kick over to a proxy server while I was already online reading my e-mail, causing me to have to pull the battery because it froze the system.
But aside from that, everything went smoothly; I now know to sit on the "settings" until I know for sure whether or not it's going to kick over.
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Post by GTCGreg on Mar 29, 2014 1:00:26 GMT
You shouldn't have to pull the battery to reboot. If your computer is locked up, holding down the power button for 6 to 10 seconds should force a hard reboot. Pulling the battery could corrupt the hard drive if data is being written.
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Post by ponytail61 on Mar 29, 2014 3:12:44 GMT
I'm on my system for the second time after doing the system restore. My first attempt at accessing the internet ran into a snag in the form of the system trying to kick over to a proxy server while I was already online reading my e-mail, causing me to have to pull the battery because it froze the system. But aside from that, everything went smoothly; I now know to sit on the "settings" until I know for sure whether or not it's going to kick over. If it is only happening in FF you can try disabling proxy setting in FF and see if that cures it. You can always reset it if it is not the problem. Here's a step by step guide. kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=3684 |
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Post by silverdragon on Mar 30, 2014 8:09:17 GMT
Yes it is, but its a minor hazard, it just "tracks" you to deliver certain adds. Yes delete its donkey, but its not a major hazard that would cause what you are getting?... At this point, this is a "If it happens again" post, and apologies I missed the thread first run around the block... next time, someone PM me, not only can I usually help, I like to see good results on these issues.... So, You are running Win 7, you need to find out what runs as an Auto-start..... I have a program called "Autoruns", Its from Sysinternals, technet.microsoft.com/en-gb/sysinternals/bb963902.aspx , a well respected company, I think I just linked you to the win 7 version, or a multi-windows version... Anyway, run that and find out what DoeS run at startup. Delete remove or severely restrict anything that you do not absolutely need at startup... I get the impression you are trying to run to many things as auto startups... if you can get to what used to be in the XP startup folder from the start menu, you can chuck out a few things from there, but I think Win7 made it a little more difficult?... That will be Chrome, Firefox, any other browser, any other form of software, that is not either the operating system or your internet security suite. If you are not sure what your programs are, use google to search that process name, and read several descriptions, as it has come to our attention certain malware sites are listing their processes on bogus tech sites as acceptable, so make sure you get the right site, or just ask Norton.... You can go onto the Norton database and search it for known malware. Get back to having just the main screen at startup, and if anything asks you if you want it to auto-start, run away screaming... Ok, just click no, it does the same thing?... Let me know how you are getting on. I think you ave already done a few good things to detect malware, so you should be getting somewhere by now?... |
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Post by ironhold on Mar 31, 2014 0:05:40 GMT
Things are going more or less smoothly now that I've run the system restore.
The only real glitch from the restore is that it took out a few rounds of updates that came in during the affected period, such as updates to my anti-spywares. So far as I know, however, I'm now caught back up.
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Post by silverdragon on Mar 31, 2014 8:26:35 GMT
Back up, back up, back up......
I know a few people who can extol the virtues of making a whole system backup.....
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